Terms of Service
Last Updated: April 26, 2026 · Effective Date: May 26, 2026
Introduction
These Terms of Service (“Terms”) are a contract between you and ScheduleLab, LLC and govern your use of our marketing website (including https://www.schedulelab.io) and our applicationScheduleLab for Colleges (together, the “Service”). The Service may include both free and paid features (for example, a Pro subscription or similar) in the app; our Privacy Policyexplains how we collect and use information and is part of these Terms by reference (together, the “Agreement”).
The marketing website is for information and for limited interactions (such as school requests) only. It does not process any payment for the app, provide sign-in to your in-app account, or let you subscribe to, change, or manage a paid plan or in-app purchase. Those actions happen only in our mobile app(s) and through the Apple App Store, Google Play, and your account with those services, as they offer.
How to reach us
support@schedulelab.io
Using the Service
By accessing or using the Service, you agree to this Agreement. If you do not agree, do not use the Service. You are responsible for your use of the Service. Account creation, sign-in, subscriptions, in-app purchases, and payment management for the app (including viewing or changing what you have purchased) are handled in the app and through the app stores as described in Fees, Pro, and paid features—not on the marketing website. Browsing the marketing website does not create an in-app account or a billing relationship on its own.
Fees, Pro, and paid features
All paid features, purchases, and subscription management (for example, Pro or similar, pricing, renewal, cancellation, and refunds for paid plans) are available only in our mobile app(s) and are processed by Apple App Store and/or Google Play and your account with those services—not through the marketing website, which has no checkout, no sign-in to your app account, and no way to view or change paid status.
Parts of the app are available at no cost; we may also offer paid plans, subscriptions, or add-ons, as shown in the app. Price, billing period, auto-renewal, and how to cancel or change a subscription are presented at or before purchase in the app and in the app store flow you use. Those stores' terms, payment, refund, and subscription rules apply to the transaction; we do not set their refund or billing dispute processes. If a payment does not go through, we may suspend or remove access to paid features in the app until the issue is resolved in line with the product and that store's rules.
Changes to these Terms
We may update these Terms from time to time. When we do, we will post the revised Terms in the app, on the Service, and on our website, and we will change the “Last Updated” date at the top of this page. Unless we say otherwise, those changes take effect 30 days after we post the revised Terms, and your continued access or use of the Service after that time will constitute your acceptance of the updated Terms. If you do not agree, you should stop using the Service before the changes take effect. Certain changes may be required by law or may apply immediately when we state that; if so, we will make that clear when we post the update.
Intellectual property
Unless we say otherwise, ScheduleLab, LLC and its licensors own the intellectual property in the Service (including the website, app, text, graphics, logos, and software). We reserve all rights not expressly granted to you. You may view and print pages from https://www.schedulelab.io for your personal, non-commercial use, subject to these Terms. You must not:
- republish, sell, rent, sublicense, or otherwise exploit our materials for commercial benefit without our prior written permission;
- copy or reproduce our materials except as allowed for personal, non-commercial use;
- use our name, marks, or branding in a way that suggests endorsement or partnership without our prior written permission.
User submissions
If you submit a request or other information through the Service (for example, a request to add a school), you represent that the information is accurate to the best of your knowledge and is not misleading, illegal, or harmful. We may use, review, and act on submissions in accordance with our Privacy Policy and these Terms, including choosing whether or not to add a school or to contact you.
Acceptable use
You agree not to misuse the Service. For example, you will not: attempt to break or overload our systems; probe, scan, or test vulnerabilities without permission; use automated means to access the Service in a way that impairs the Service; interfere with other users; or use the Service to violate the law, someone else's rights, or this Agreement. We may suspend or end access to the Service if we reasonably believe you have violated these Terms or if we need to do so to protect the Service, our users, or the public.
Other sites, links, and framing
The Service may include links to third-party sites or services we do not control. We are not responsible for their content, policies, or practices. If you link to our website, you may not frame our pages, misrepresent your relationship with us, or present our content in a deceptive or harmful way, unless we agree in writing. We may change what we allow at any time.
Disclaimer of warranties; limitation of liability
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to the Service (our website, app, and the information and services provided through them) and your use of the Service, including any warranties implied by law regarding quality, fitness for a particular purpose, and reasonable care and skill, except where the law does not allow us to exclude them. Nothing in these Terms will:
- limit or exclude our or your liability for death or personal injury resulting from negligence;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions in this section govern all liabilities that arise in connection with these Terms, including in contract, tort (including negligence), and for breach of statutory duty, whether you use the Service for free or as part of a paid plan or other purchase. To the maximum extent permitted by applicable law, we will not be liable for any loss or damage of any nature, subject to the bullet points above and to any rights you have under mandatory law (including consumer or payment rules that apply to you) that these Terms cannot override.
If a limitation is not allowed in your jurisdiction, our liability is limited to the maximum extent the law allows.
Governing law
These Terms and any dispute related to the Service or these Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law rules, except where the law of your home jurisdiction gives you mandatory rights (such as where you must be allowed to sue in your home courts or under your local consumer law) that these Terms cannot override.
Subject to the preceding sentence, you and we agree to submit to the personal jurisdiction and venue of the state and federal courts located in Massachusetts for disputes arising from or related to the Service and these Terms.
If a court of competent jurisdiction holds that a provision in these Terms is unenforceable, the remaining provisions remain in effect.